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DUO provides NJCU with 2-Factor Authentication (2FA)

The Department of Information Technology has launched a new authentication program to protect the GothicNet credentials of NJCU faculty and staff, as well as University data. Use of the DUO 2FA System is required for all NJCU Faculty/Staff members. The program is provided by DUO Security and requires users to provide an additional layer of validation, also known as two-factor (2FA) authentication when logging into GothicNet. Two-Factor authentication prevents others from logging into a user's account and protects users from the risks of phishing scams and other forms of password theft.

You can also contact us at njcu2fa@njcu.edu and we will be happy to assist you with the Enroll and Manage your account. 

What is Two-Factor Authentication?

Two-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or another mobile device) prevents anyone but you from logging in, even if they know your password. With Duo 2FA, you still enter your username and password. The second factor provided by Duo is simply an added layer of security on top of your existing credentials.

How It Works

Two steps are required for successful access:

1. Something you know (GothicNet username and password)
2. Something you have (a Duo-enrolled device/typically a mobile phone)

Once you've enrolled in Duo you're ready to go: You'll log in as usual with your username and password, and then use your device to verify that it's you. With 2FA, users will be required to confirm their identity using one of the below available options:

Duo Push

Duo Push is the easiest and quickest way of authenticating. You'll get a login request sent to your phone — just press Approve to authenticate.

Passcodes

Access Duo Mobile App from your Apps and Tap the down indicator to get a one-time passcode for login. This works anywhere, even in places where you don't have an internet connection or can't get cell service.

Example: 

To use the passcode "537944" if your GothicNet password is "hunter3", type: hunter3,537944

Authenticate via Phone Callback

If you want to authenticate via backup landline phone number listed in your profile, if your password is "hunter3", type: hunter3,phone2. You will get a call on your landline and respond to the call to confirm identity by answering the call and pressing a key.

Contact Us

We encourage you to contact us with questions or concerns about using the DUO. Please send an e-mail with detailed information at njcu2FA@njcu.edu.